Customer Information: Global SKU Change, July 2020

Dear Valued Customers,

As part of a global, company-wide systems update designed to deliver greater efficiency and responsiveness when processing inbound orders, Xilica Corporation will be performing a SKU update.

Xilica will update select SKUs on its internal and external business systems in accordance with the table below.

To limit disruption to its valued customers, Xilica will label all inventory with dual SKUs for a period of 120 days through October 28, 2020. These labels will list the updated SKU as below, with the pre-existing SKU alongside.

After October 28, 2020, all inventory labels will solely display the updated SKU as below.

From July 1, 2020, all Xilica-issued price lists, website content and product information will reflect the new SKUs only. Should a customer encounter a problem regarding recognition of the new SKU formats, please contact your Xilica Regional Manager.

All obligations, including validity of Xilica’s Limited Warranty and eligibility for service and support, remain unchanged.

Xilica understands the required changes may cause inconvenience to its customers, apologizes, and is committed to ensuring this transition is undertaken in a manner that minimizes disruption.

Thank you for your understanding and consideration.

 

PRODUCT

EXISTING SKU

NEW SKU

SOLARO FR1

FR1-FRAME

SOLARO FR1

SOLARO FR1 WITH DANTE

FR1-FRAME-DANTE

SOLARO FR1-D

SOLARO QR1

QR1-FRAME

SOLARO QR1

DANTE PLUG-IN CARD FOR FR1

MOD-DANTE-ETH

XC-CTODN

2CH ANALOG INPUT CARD

PC-2ML-I

XC-SML

2CH ANALOG OUTPUT CARD

PC-2L-O

XC-SLO

2X2 USB AUDIO CARD

PC-22USB-IO

XC-SUB

4CH GPIO CARD

PC-4GPIO-IO

XC-SGP

2CH AES/EBU CARD

PC-2AES-IO

XC-SDA

HEARCLEAR AEC LICENSE

SL-AEC

HEARCLEAR AEC

SOLARO XIO 8

XIO-8-FRAME

SOLARO XIO 8

SOLARO XIO 16

XIO-16-FRAME

SOLARO XIO 16

XTOUCH 50

XTOUCH50

XT50

XTOUCH 80

XTOUCH80

XT80

QR1/XIO 8 RACK HARDWARE

QR1/XIO-8-RMKIT

RW-QRW

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