Customer Information: Global SKU Change, July 2020

As part of a global, company-wide systems update designed to deliver greater efficiency and responsiveness when processing inbound orders, Xilica Corporation will be performing a SKU update.

Xilica will update select SKUs on its internal and external business systems in accordance with the table below.

To limit disruption to its valued customers, Xilica will label all inventory with dual SKUs for a period of 120 days through October 28, 2020. These labels will list the updated SKU as below, with the pre-existing SKU alongside.

After October 28, 2020, all inventory labels will solely display the updated SKU as below.

From July 1, 2020, all Xilica-issued price lists, website content and product information will reflect the new SKUs only. Should a customer encounter a problem regarding recognition of the new SKU formats, please contact your Xilica Regional Manager.

All obligations, including validity of Xilica’s Limited Warranty and eligibility for service and support, remain unchanged.

Xilica understands the required changes may cause inconvenience to its customers, apologizes, and is committed to ensuring this transition is undertaken in a manner that minimizes disruption.

Thank you for your understanding and consideration.